CONTACT US

We're Here to Help

Our support team is available for questions about orders, shipping, returns and product advice.

Email Support

Response within 24 hours

support@petypo.com

Order Support

Questions about shipping and tracking

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Returns

Hassle-free return process

Start Return

Need Assistance?

Our team usually replies within 24 hours.

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Trusted by thousands of pet owners
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Frequently Asked Questions

You can track your order using the tracking link sent to your email. Orders typically arrive within 3-5 business days.
Standard shipping takes 3-5 business days. Express shipping is available at checkout for 1-2 day delivery.
We offer hassle-free returns within 30 days. Simply contact our support team to initiate your return.
Please contact us immediately if you need to modify your order. We can make changes before it ships.
You can reach us via email at support@petypo.com or use the contact form above. We respond within 24 hours.